Telecert Formação
DGERTTelecert Formação
Courses
House Keeping Training Course
Guest service essentials, then housekeeping skills in British English: the department and its roles, the troll
Fine Dinning Table Service Training Course
Guest service essentials, then table service in British English: restaurant types and the front-of-house briga
Hospitality Management Training Course
Guest service essentials, then hotel management concepts in British English: the hotel organisation chart, pla
Recepcionist Training Course
Guest service essentials, then front office skills in British English: the desk and the team, check-in and che
Safety Management: All Staff
What every member of a hotel team should know about emergency management: why it matters, the four pillars, ho
Safety Management: Safety Coordination Managers
For the people who coordinate safety in a hotel: the full cycle of emergency management, from the principles a
Safety Management: Security Teams
For the people who make the plan work on the ground: the principles and pillars of emergency management, risk
Bartender: Classic Cocktails
From the bar and its tools to sixteen classic cocktails: how each one appeared (and which stories are only leg
Table Service for Mid-Range Restaurants
Practical table service for family restaurants, bistros, pizzerias, grills and hotel restaurants: friendly, ef